Privacy Policy

We understand and respect the importance of your privacy. When you browse our website, we do not collect any information about you.

We use Google applications to collect visitor behaviour patterns to help improve our website. Google has their own Privacy Policy which you can review here

We do not use cookies on our website.

Data Collection

We collect and hold your personal information only when you make a booking with us. The Data held may be:

  • Email address, phone number and address of the person making the booking
  • Names of all guests staying
  • Date of birth
  • Dietary requirements
  • Personal Interests
  • Medical information
  • We will use the email address and phone number to contact you regarding your booking and we may contact you after your booking has ended for your feedback on your stay.

    Your personal data is stored securely in our booking system. We do not share your personal data with anyone else

    Advertising websites & Booking Partners

    You may find Chalet Cannelle on another site. We are not responsible for the personal data they collect and suggest you check their privacy policy for any concerns.


    We send out newsletters about 3 times to year to those that have subscribed. This service is provided by Mailchimp who store the email addresses securely. You can unsubscribe at anytime here.

    Access to your information and right to be forgotten

    You may ask at anytime for the information we have collected about you. You can do this by sending a request by email to [email protected]

    You may request for your data to removed when it does not conflict with our legal requirements. We are required by French Law to hold information on our guests for 6 months after their arrival date.


    Please do not hestitate to Contact us should you have any questions about our Privacy Policy.